Forge Hosting resolving Technical Issues
As we have stated - we are new getting into the VTT world, but we are enjoying it. As we get our feet wet and explore options, we have been playing on Foundry VTT hosted on a Forge instance. The first game was good, but the last two games have been wrought with technical issues.
In doing some research, I see where this was brought forward and addressed almost a month ago - but sadly, we are still experiencing lag and issues with being disconnected from the server.
Below is a portion of Forge’s response (with a link to the full response HERE) , but I wanted to see if others are still having issues with Forge hosting, especially after they state they have mitigated the technical problems with the provider.
kakarotoCreator of the Universe
Hi everyone,
I’ve wanted to discuss some of the issues and service disruptions we’ve had in the past weeks and explain the causes and the mitigations we’ve implemented to prevent such things from happening again.
First of all, I’d like to apologize for anyone who was impacted by this and I want you to know that providing a good and reliable service is our highest priority and we are taking all measures to make sure these types of issues are kept to a minimum. For those who have been with us for the past year, you already know that this is a rare occurrence, and for those who have only recently joined The Forge, know that this is not representative of our services.
Summary of the issue
The issues we’ve experienced recently is sudden lag and slowness and inability to access the website, or users getting disconnected from their game and being unable to get back into it. These things can happen, as the nature of servers and the internet is a fickle one, but for it to happen for extended periods (sometimes 30 minutes of lagging) and for multiple days in a row, is unacceptable.
I will delve into the technical details surrounding the issues, what measures we took to prevent the slow downs from happening again and how we’re going to be fixing them on the long term. If you are not interested in the technical details, then know that we are well aware of the issues, the major part of the issue is caused by our service provider and we are moving to a different provider because of that, and in the meantime we’ve set up a system to mitigate the issue. It is our highest priority to fix this, and it should already be fixed for the most part as evidenced by the last couple of days which went rather smoothly and with very few problems, despite being the most active times of the week.
So in short, don’t worry, we got this handled!….. (Click HERE for the rest of the story)
